Thank you for visiting dolltorso and purchasing our products. We take your privacy very seriously and are committed to protecting your personal information. This Privacy Policy is intended to explain how we collect, use, disclose and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
Contact information: such as name, email address, phone number, mailing address, etc.
Payment information: such as credit card information, bank account information, etc. (processed through a secure payment gateway).
Order information: such as purchased products, order history, shipping address, etc.
Device information: such as IP address, browser type, operating system, etc.
Communication information: such as the content of your contact with us via email, phone or online chat.
2. Use of Information
The information we collect may be used for the following purposes:
Process your order and provide related services.
Communicate with you about order status, shipping information or customer support.
Improve our products and services.
Send promotional information or updates (only with your consent).
Comply with laws and regulations or respond to legal requests.
3. Sharing and Disclosure of Information
We will not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: Work with third parties to complete services such as order processing, payment, and delivery.
Legal Requirements: To comply with laws, regulations, or respond to requests from government agencies.
Business Transfer: In the event of a corporate merger, acquisition, or asset sale, your information may be transferred.
4. Discreet Packaging
Your privacy is important to us, so every item you order from us will be packed in a plain box. There will be no logos or product names on the box, so no one except you will know what is in the box. We can absolutely ensure that all your privacy remains 100% secure on our website, and you can order with confidence.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect device information, browsing behavior, etc. to improve your user experience. You can manage or disable cookies through browser settings.
6. How can you ensure that my credit card information is safe?
We use SSL (Secure Sockets Layer) to encrypt the information you enter. This is the same level of protection used by banks and financial institutions to ensure your bank account information is viewable online.
7. What are cookies?
A cookie is a method used to track customers through the sales process, for statistical and shopping cart purposes. We use this information to help us provide you with a better shopping experience; it is never shared with any third party. For example, it helps us create a system where you can purchase products with fewer clicks, saving you time.
8. Why do you need my email address?
Your email address will only be used to communicate directly and efficiently with you. It will be used to notify you that your order has been processed, your product has been shipped, and updates to our product line or website. You can permanently remove yourself from our email list at any time by contacting us at dolltorso.com.
